Home | Tejal Kalgutkar

Hello, I'm Tejal.

A UX Researcher and Designer, creating experiences that feel effortless, intuitive and sometimes delightful.

M.Des by research

@IDC, IIT Bombay

2024 - '26

B.Des Product Design

@ School of Design, UPES

2019 - '23

Product Experience using Behavioural Science

by First Principle Labs

2023

Design Fellow

@Bharat Digital | 2025

Product Designer

@Wysa | 2023 - '24

Associate UX Designer

@Thence | 2023

Project Intern | ID and UX

@Biorad Medisys | 2022

Selected Work

Schemes Portal - Improving Reach of Public Benefit Schemes for Tamil Nadu Citizens

Research . Systems Thinking . UX Strategy . Design

Designed a platform to improve discoverability and access to 1,700+ schemes, and an admin dashboard to enable data-driven governance.

View Project

Citizen Feedback Flow for e-Sevai Centres

Systems Thinking . UX Strategy . Design

Creating a feedback loop between citizens and the assisted model for delivery of state services through Common Service Centres.

View Project

Bla Bla Car | "Trust" during Carpooling

Human Factors in Interaction Design . Usability Testing . Eye Tracking

Understanding what factors affect trust in carpooling with strangers and designing for confident and quick ride sharing decisions.

View Project

Amicable Rejections on Dating Apps

Behavioral UX Research . Feature Design

Explored the discomfort of saying “no”, and identified reasons and patterns for why people ghost on dating apps, to design kinder and ways to communicate rejections on dating apps.

View Project

Tech for Supporting Fitness Routines

Design Research Projects @ IDC . Ongoing

A series of design research projects where I used mixed-methods research, behaviour modelling and response-testing studies to inform digital interventions and conceptualise them as system-level solutions for improving fitness adherence in health-tech products.

Featured Work

Wysa Phone App

Company : Wysa Wellbeing AI

Mental Health | Conversational AI

Supported the development of AI-powered mental health experiences. I contributed to feature design, user flows and conversational flows, helping improve how users interact with Wysa’s chatbot and access emotional support.

Playstore

Mobbin

Video Processing Unit for Endoscopy

Company : Biorad Medisys

Healthcare | Medical Devices | Endoscopy

End-to-end design of the touchscreen UI for an Endoscopy VPU, moving from hardware controls to a clear, surgeon-friendly digital workflow and adding new visibility and workflow features informed by research and benchmarking.